Urgent Care Services

Call NHS111, go online or use the NHS app

If you are ill or hurt and need help fast, but it is not a 999 emergency:

  • Call NHS111, open 24/7. Your call will be answered by a medical expert who will be able to diagnose your symptoms quickly and easily in the convenience and safety of your own home.
  • Go to 111.NHS.uk
  • Use the NHS app

The online services ask you a series of questions to help identify your symptoms and recommend safe and appropriate action to take.

Urgent Treatment Centres

Urgent Treatment Centres deliver urgent assessment, diagnosis and treatment, provided by teams of emergency nurse practitioners and an associate specialist doctor during the day, and a GP at night (there is no doctor available at Skegness Hospital at night). Those patients who cannot be safely treated may be referred or transferred elsewhere as necessary.

These sites will offer bookable appointments via NHS111, the public is encouraged to call NHS111 first and an appointment can be booked at an Urgent Treatment Centre, if appropriate to the patient’s needs. NHS111 is available 24/7 and offers support and guidance, enabling patients to access the right services, at the right time.

Due to unprecedented pressures on our NHS services across Lincolnshire it is necessary to change the hours of Louth and Skegness Urgent Treatment Centres.

From Monday, 23 March 2020 these centres’ opening hours will be different. The service will remain the same as it is now but will be open for walk in patients from 8am-10pm every day. After 10pm anyone requiring Urgent Care should call NHS111 who will ensure their needs are met.

NHS England has issued a statement regarding infectious diseases
Minor Injury Units

We are temporarily changing the way patients access care from its minor injury units.

LCHS is making these changes to ensure patients are looked after in a way that best protects members of the public during this period of immense pressure due to coronavirus.

There is no longer a walk in service at the Minor Injury Unit at Johnson Community Hospital in Spalding or John Coupland Hospital in Gainsborough , access will now be provided through NHS 111.

GP Out of Hours Services

Lincolnshire Community Health Services NHS Trust offers urgent medical care outside of normal GP hours, during evenings, weekends and bank holidays. These services are accessed by calling 111 to access the NHS 111 services.

Clinical Assessment Service

In September 2016, Lincolnshire Community Health Services NHS Trust (LCHS) led the development of the new Clinical Assessment Service (CAS), working in partnership with Derbyshire Health United and East Midlands Ambulance Services NHS Trust.

The service is a key element in providing a highly responsive and effective network of services in Lincolnshire for people with urgent but non-life threatening needs. These services are in or as close to people’s homes as possible, minimising disruption and inconvenience for patients and their families, while relieving pressure on A&E services.

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Back to Our Services Date last modified 12/06/2020